What are the Best CRM’s for SMB’s

What is the Best SMB CRM

The old way of CRM’s was having all of your customers in a shared Outlook contact file, Excel file or some taped together Access database. Then came kludgy and cumbersome solutions that were too confusing. Now, CRM’s are specialized to the type of business that you may have and the costs can be very affordable if you are lucky to be in a simple solution business.

Choose the Right CRM for your Type of Business

  1. Salesforce CRM: Salesforce is one of the most popular CRM solutions for small businesses, offering a wide range of features and integrations. It includes modules for sales, marketing, and customer service, as well as a mobile app for on-the-go access.
  2. HubSpot CRM: HubSpot CRM is a free, all-in-one solution that offers lead capture, contact management, and sales automation. It also includes marketing and customer service tools, making it a great option for small businesses looking for a comprehensive CRM solution.
  3. Pipedrive: Pipedrive is a simple, easy-to-use CRM solution that is perfect for small businesses. It is designed to help businesses manage their sales pipeline and includes features such as lead management, contact management, and sales forecasting.
  4. Zoho CRM: Zoho CRM is a comprehensive CRM solution that offers a wide range of features, including sales automation, marketing automation, and customer service. It also includes a mobile app for on-the-go access and integrates with other Zoho applications.
  5. Freshsales: Freshsales is a CRM solution that is specifically designed for small businesses. It includes features such as lead management, contact management, and sales automation. It also includes a mobile app for on-the-go access.
  6. Insightly: Insightly is a CRM solution that is designed to help small businesses manage their contacts, leads, and sales. It includes features such as lead capture, contact management, and sales forecasting.
  7. Agile CRM: Agile CRM is a comprehensive CRM solution that includes modules for sales, marketing, and customer service. It also includes a mobile app for on-the-go access and integrates with other popular applications such as Google Apps and Office 365.
  8. Bitrix24: Bitrix24 is a free CRM solution that includes modules for sales, marketing, and customer service. It also includes a mobile app for on-the-go access and integrates with other popular applications such as Google Apps and Office 365.
  9. Apptivo CRM: Apptivo CRM is a comprehensive CRM solution that includes modules for sales, marketing, and customer service. It also includes a mobile app for on-the-go access and integrates with other popular applications such as Google Apps and Office 365.
  10. Nutshell: Nutshell is a CRM solution that is designed for small businesses. It includes features such as lead management, contact management, and sales forecasting. It also includes a mobile app for on-the-go access.

It’s worth noting that the best CRM for your business will depend on your specific needs and requirements. It’s always recommended to try the CRM’s before purchasing it, most of them offer a free trial. It’s also a good idea to research and compare different CRM solutions to find one that best fits your business’s needs and budget.